For most banking customers, their local branch is “the bank.” Forget that there may be another six branches across town, or hundreds across the country; the local branch is where they go to take care of their most sensitive financial transactions—mortgages, loans, investments, and more.

That means a high level of speech privacy is critical—it goes without saying that clients expect their conversations with staff to remain confidential and private.

Employees, too… If they’re working in an acoustically comfortable environment, they tend to be less fatigued, suffer less stress, and be more welcoming—all of which are essential to first-rate customer service.

Sound masking is a solution that serves the needs of customers and employees alike. It allows bank branches to stay open and welcoming, while still protecting confidentiality and privacy. It can also reduce the requirements for other acoustic treatments.



Learn More

To learn more, download our two-page introduction to “Sound Masking for Retail Banks.”

Partial client list

  • Capital One
  • Fortis Bank
  • Royal Bank of Canada (RBC)
  • Union Bank of Switzerland
  • Wachovia - Wells Fargo
  • Canadian Imperial Bank of Commerce (CIBC)